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Re: Guest demanding refund or bad review -- now threatening legal action

If the chap wants you to send him a copy of the original contract send him a copy. It shows you have nothing to hide and that you are being reasonable - there is nothing to be gained from witholding...

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Re: Guest demanding refund or bad review -- now threatening legal action

It is not at all clear to me that what you think is the contract is enforceable.  The explanation of how the contract was handled is hazy, but I found nothing in your description saying that the guest...

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Re: Guest demanding refund or bad review -- now threatening legal action

Thank you all so much for taking the time to respond. I'm kicking myself for not using this forum sooner.  I would have helped us with all those learning curves.  Your support and information is very...

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Re: Guest demanding refund or bad review -- now threatening legal action

You nailed it Sage, the guy may never have actually seen the contract, just clicked that he accepted the terms and conditions (without reading them).  I do occasionally use RM, however I always send a...

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Re: Guest demanding refund or bad review -- now threatening legal action

sage...always appreciate your comments.   As for small claims court vs dealing with a charge back, can you stipulate in your rental agreement that any disputes will be settled in the state of XX?...or...

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Re: Guest demanding refund or bad review -- now threatening legal action

Like you're idea about the 90 days in advance via credit card.

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Re: Guest demanding refund or bad review -- now threatening legal action

can you stipulate in your rental agreement that any disputes will be settled in the state of XX?Yes, and courts will generally, but not always, enforce this.  It is called a "choice of forum" clause....

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Re: Guest demanding refund or bad review -- now threatening legal action

Thanks sage... Okay I think I understand what you are saying.  If you said something simple like this in your rental agreement..."Any legal disputes must be settled in XXXX County, in XX state."  So it...

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Re: Guest demanding refund or bad review -- now threatening legal action

I'm not sure if this will make it any clearer, but it will be more words on the subject. In general, any lawsuit must be filed in a court in a location with jurisdiction over both the involved parties...

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Re: Guest demanding refund or bad review -- now threatening legal action

Thanks sage...very helpful.  I think I will require payment via cc at least 60 days prior to arrival in order to minimize charge-backs.  I am not so worried about suing a guest...more them suing me....

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